Healthcare | PWA | Mobile Applications | Customer Experience | Operational Efficiency

Life Healthcare’s PWA helped protect staff across hospitals and clinics.

Life Healthcare used OutSystems to deliver a progressive web application that helped protect staff across facilities, clinics and customer sites — avoiding native app store delays and enabling fast updates in a high-change environment.

Client: Life Healthcare
Industry: Healthcare
Solution: PWA / LifeRISK
Platform: OutSystems
70,000+
employees onboarded onto the LifeRISK solution
2M+
check-ins and rapid surveys performed
16,000
staff health assessments completed every day
Challenge

Constantly changing guidance and users at risk.

Life Healthcare needed a fast way to monitor staff wellness continually and act quickly if any person, ward or facility might be at risk of infection.

The organisation needed to keep staff, facilities and patients safe while guidance changed rapidly during the COVID-19 crisis.

Results

All the benefits of native apps, without the complexity.

OutSystems enabled rapid and continuous deployment in a high-change environment, helping Life Healthcare refresh the app daily or more often when needed.

The LifeRISK solution helped support staff screening, workplace risk reduction and fast action when alerts were triggered.

Solution

From COVID-19 screening tool to customer-facing LifeRISK suite.

Life Healthcare used OutSystems to build a progressive web app that could be accessed by URL, bypassing native app store deployment and enabling faster release cycles.

  • Daily staff check-ins: Employees could complete daily wellness and risk surveys before starting shifts.
  • In-app guidance: The app provided next-step advice when symptoms, exposure or positive test status were reported.
  • Access control support: Site access teams could check in employees who arrived without a smartphone.
  • Risk management: Alerts, dashboards, reports and case management tools supported fast response to potential workplace risk.
  • LifeRISK expansion: The internal solution evolved into a customer-facing occupational health solution for employers.

“Deployment as a PWA and the one-click deployment capability of the OutSystems platform meant we were able to refresh the app daily or even more often when needed.”

Alistair Petersen
Head of IT Business Solutions, Life Healthcare
Impact

Rapid deployment, continuous updates and safer workplace decisions.

The LifeRISK app supported over 70,000 employees, more than 2 million check-ins and rapid surveys, and thousands of alerts to assess potential COVID-19 risk at customer workplaces.

The original employee screening app continued to help keep staff, facilities and patients safe, with around 16,000 staff health assessments completed every day.

Your next step

Ready to modernise what your enterprise already runs?

Start with a focused platform review, or explore the OutSystems platform directly. We’ll help you identify where modern applications, workflow orchestration and AI-enabled delivery can create practical enterprise value.