Application Modernisation

Modernise legacy applications without losing control

A modernisation decision is not automatically a replacement decision. We assess what should stay, what needs to change and how to deliver the next improvement without putting critical operations at unnecessary risk.

Ready for what comes next: Modernisation can also create the foundation for intelligent applications and governed AI-enabled workflows, where the business value and controls justify them.

Modernise around the core

Retain

Core systems and business logic that still work

Connect

Integration, reliable data and built-in controls

Modernise

Applications and workflows people rely on

The principle: Preserve what creates value. Change what limits progress. Replace only when the evidence supports it.

Recognised OutSystems Partner Capability

ExoSystems: OutSystems Silver Partner — Sales and Delivery
Indigo: OutSystems Gold Partner — Sales and Delivery
8 countries 100+ consultants 400+ certifications

Enterprise experience across financial services, telecommunications, healthcare, retail, logistics, manufacturing, energy and utilities, and insurance.

Recognise the constraint

Where legacy shows up in the business

Legacy pressure is often felt as delay, manual work, scarce skills and rising change costs — not as a single line in the technology budget.

Change takes quarters

A small business change can depend on lengthy release cycles, scarce specialists and complex regression testing.

Maintenance consumes the budget

Keeping existing systems running takes resources that could otherwise support new business capability.

Critical knowledge is at risk

The people who understand essential legacy logic may be retiring or moving on, with too little documentation left behind.

Integration relies on manual work

Exports, spreadsheets and re-keying stand in for connected systems, introducing delay and making errors harder to trace.

Choose the right route

Modernise around the core, not for the sake of replacement

Modernisation starts with a portfolio decision: what is worth keeping, what needs improving and what should be replaced or retired. Only then do we commit to delivery.

01 / UNDERSTAND

Assess the portfolio

Understand business value, dependencies and cost. Document existing rules—including logic that lives only in old code—and validate them with the people who own the process.

Outcome → A defensible portfolio decision

02 / DESIGN

Define the target architecture

Compare retaining, integrating, re-platforming, rebuilding or replacing selected components. Define reliable data access, security and a supportable target architecture.

Outcome → Architecture that holds

03 / PRIORITISE

Sequence by value

Prioritise a bounded first release. Where required, run old and new components together and plan a tested cutover before retiring anything.

Outcome → Value delivered in stages

A practical delivery route

From legacy estate to modernised capability

Six stages connect a clear decision to controlled delivery. The first three establish whether the next investment makes sense.

Decision · Understand before committing

01

Assess

Confirm business value, cost, risk and dependencies.

02

Classify

Retain, improve, rebuild, replace, retire or re-platform.

03

Architect

Validate existing rules, data, integration and controls.

Delivery · Release and improve

04

Build

Deliver and test useful changes in manageable releases.

05

Migrate

Plan parallel running, data checks and safe cutover.

06

Operate

Monitor, support and improve live applications.

Every stage has an owner, decision evidence and a defined next commitment.

Cost and control

The economics have to hold

Modernisation is justified by the cost of running and changing a system — and the risk it creates — not simply by how old it is.

We compare today's run and change costs against the proposed future state, including integration, migration and any period when old and new systems operate together. Security, support ownership and maintainability are designed in from the outset.

See our approach to technology and governance

Make the cost-to-value choice visible

Current stateCost to operateCost and effort to changeTechnical and skills riskBusiness impact of delay
Proposed stateTarget operating costsMigration and overlap costsSecurity and support needsExpected, testable improvement

A clear investment decision, not a promise of automatic savings.

Controls at every stage

Governance built in

Value, architecture, security, data, delivery, AI and cost are addressed from the first decision — not added as a final checkpoint before production.

  • 01Value
  • 02Architecture
  • 03Security
  • 04Data
  • 05Delivery
  • 06AI
  • 07Cost

Delivery evidence

Modernisation that leads to working outcomes

A relevant example of legacy modernisation delivered by Indigo, using OutSystems technology available at the time.

Direct Indigo delivery · South Africa

Bility Insurance Platform (Pontis)

The challenge: A legacy case-management system was expensive to change and had to remain operational through migration.

The response: Indigo moved the platform to OutSystems 11 and built reusable workflows and integrations.

+30% workflow automation20% lower total cost of ownership

Another modernisation route: Indigo's Social Support Authority engagement addressed technical debt through six coordinated workstreams covering architecture, data governance, reporting, platform upgrades, user experience and code efficiency. No quantified uplift is claimed.

One priority. A credible first decision.

Decide what to modernise, and in what order

Start with an Application Modernisation Review. Together we can examine what should stay, what needs to change, the dependencies involved and where a first controlled release could demonstrate value.