Governance and security

Governance that supports production delivery

Can you accelerate change without putting your systems, customers or reputation at risk?

Governance works when it shapes delivery decisions early and remains visible in operation. The objective is not more gates; it is clearer ownership, appropriate controls and evidence that systems are safe to change and run.

Governance built in across every stageValue · Architecture · Security · Data · Delivery · AI · Cost

The risk behind the next release

When governance arrives too late, delivery pays the price

The concern is not simply whether a solution can be built. It is whether the decision will hold up when architecture, security, risk and operations ask the difficult questions.

Approvals stall at the finish line

Risk reviews expose unanswered questions about access, integration or data after the work is already done.

Accountability is unclear

Teams cannot show who approved a change, who owns an exception or who responds when an issue occurs.

AI creates new exposure

An agent may work in a pilot, but its permissions, behaviour, oversight and running cost remain uncertain in production.

Controls at every stage

Governance built in

Value, architecture, security, data, delivery, AI and cost are addressed from the first decision — not added as a final checkpoint before production.

See how governance supports delivery ↗

Seven control questions

The questions that must have owners and answers

Use each question to expose an approval dependency early, before it becomes a production surprise.

01

Value

Who owns the business outcome, and what will show that it was achieved?

02

Architecture

How will the solution integrate, coexist and remain supportable in the existing estate?

03

Security

Who can access which applications, data and actions — and how is that enforced?

04

Data

Which information may be accessed, processed, stored, shared and retained?

05

Delivery

Which tests, approvals and recovery arrangements demonstrate release readiness?

06

AI

Which actions need human oversight, and how is agent behaviour evaluated and monitored?

07

Cost

What are the licence, usage, support and operating costs — and who manages exposure?

Platform security and lifecycle controls

OutSystems capabilities support the controls you need

The OutSystems Agentic Systems Platform brings security, access management, application lifecycle tooling and AI governance capabilities into enterprise delivery. We evaluate them against your actual environment, obligations and operating model.

OutSystems platform capabilities · subject to configuration and licensing

Identity and access

Control who can build, release and use applications and authorised data.

  • Role-based access and least-privilege principles
  • SSO and external identity provider integration
  • Access boundaries for people, applications and agents
Explore OutSystems security ↗

Application and data protection

Reduce avoidable vulnerabilities and strengthen your assurance baseline.

  • Developer warnings and automated security validation
  • Encryption, network protections and isolated environments
  • Protection patterns for data, APIs and mobile apps
Read the security evaluation guide ↗

Release and operational visibility

Make change traceable and monitor what happens after deployment.

  • Versioning, deployment checks and CI/CD integration
  • Application, performance and exception logs
  • Architecture and quality review during the lifecycle
Review lifecycle governance ↗

AI and agentic oversight

Move from an impressive demonstration to bounded, accountable AI work.

  • Role and tool-access boundaries for AI agents
  • Guardrails for unsafe outputs and sensitive data
  • Agent evaluation, logging and human review where needed
Explore agent security controls ↗

Standards and assurance: OutSystems documents certifications and authorisations including ISO 27001, ISO 22301, SOC 2 Type II and FedRAMP Moderate for applicable offerings. For GDPR, HIPAA, PCI DSS and South African POPIA obligations, assess the relevant service scope and your own data, application and operational controls. Review current certification details ↗

Platform certificates and security features do not automatically certify a customer's application or satisfy its legal obligations. Deployment model, licensed capabilities, scope and customer responsibilities must be checked for each use case.

Evidence required for approval

A control is useful when you can demonstrate that it works

We help turn governance requirements into a practical control register: the decision, accountable owner, evidence, exception path and operational check. Review depth should match the system's risk and criticality.

01 / DECIDE

Define value and ownership

Agree the business outcome, decision rights, risk appetite and stakeholders who must approve.

Evidence: agreed outcome and control owners
02 / DESIGN

Map architecture and access

Review integrations, data classification, roles, security boundaries and AI authorisations.

Evidence: architecture and access decisions
03 / VALIDATE

Test release readiness

Confirm quality, security checks, agent evaluations, approval records and rollback plans.

Evidence: test results and release sign-off
04 / OPERATE

Monitor and improve

Assign incident ownership and review observability, exceptions, cost and ongoing control effectiveness.

Evidence: logs, reviews and action owners

A shared responsibility model

Built-in controls are a foundation. Accountability remains essential.

A secure platform helps. Effective governance also depends on configuration, application design, operating controls and decisions owned by your organisation.

OutSystems Agentic Systems Platform

Provides platform-level security, lifecycle and governance capabilities within the applicable service, product and deployment scope.

ExoSystems powered by Indigo

Helps assess architecture and platform fit, design application controls, integrate delivery processes and produce reviewable release evidence.

Your organisation

Retains ownership of business risk, data policy, regulatory interpretation, access decisions, approvals and operational accountability.

Specific certification coverage, responsibilities and shared-control boundaries must be assessed against the relevant OutSystems service and the customer's contractual and regulatory requirements.

Next step

Make the next production decision one you can defend

Bring one project, application or AI initiative — and the control question holding it back. We will explore the risks, decision owners and a practical route to governed delivery.